1

Strategic Planning Division

Coordinates long-term business goals and cross-functional initiatives.

2-3

Corporate Legal Affairs

Provides legal guidance and ensures compliance with regulatory frameworks.

4-5

Financial Reporting & Analysis

Prepares budget forecasts and detailed financial performance reports.

6

Workplace Safety and Compliance

Ensures adherence to safety standards and risk mitigation procedures.

7

Accounts Payable & Receivable

Processes all incoming and outgoing corporate financial transactions.

8-9

Payroll Administration

Maintains timely and accurate employee compensation services.

10-11

Client Relationship Management

Maintains strategic partnerships and enhances client satisfaction.

12

IT Service Desk

Provides technical support and infrastructure troubleshooting.

13-14

Learning & Development

Delivers training resources and career development programs.

15

Data Security & Risk Management

Monitors cybersecurity threats and enforces digital asset protections.

16-17

Strategic Accounts Division

Oversees relationships with high-value enterprise customers.

18

Brand & Identity Management

Protects and develops corporate branding and visual standards.

19

Business Intelligence & Analytics

Delivers insights through data modeling and performance dashboards.

20

Public Relations & Media Strategy

Maintains Async’s public image and media outreach.

21

Internal Audit & Controls

Conducts internal reviews to ensure policy and financial compliance.

22-23

Enterprise Software Administration

Supports and maintains core SaaS and enterprise platforms.

24-25

Government Affairs & Policy

Interfaces with regulators and tracks relevant legislative developments.

26-27

Compensation Strategy Team

Develops competitive salary structures and incentive plans.

28

Departmental Budgeting Office

Supports annual budget creation and variance reporting.

29

Helpdesk Ticketing Systems Group

Oversees case resolution workflows and ticket analytics.

30

Customer Experience Office

Gathers feedback and drives improvement in service interactions.

31

Knowledge Management

Organizes internal documentation and institutional knowledge bases.

32-33

Tax Compliance & Strategy

Ensures corporate tax filings meet regional and national obligations.

34-35

Vendor Relationship Management

Coordinates contract terms and service levels with external providers.

36-37

Sustainability & ESG Reporting

Tracks environmental impact and corporate social responsibility goals.

38-39

Change Management Office

Coordinates organizational change efforts across business units.

40

Time Tracking & Attendance Control

Ensures accurate logging of work hours and PTO balances.

41

Content & Editorial Review Board

Oversees review and QA of public-facing written materials.

42

CRM Systems Administration

Maintains and optimizes customer relationship software tools.

43

Innovation Lab Operations

Facilitates early-stage product concepts and experimental teams.

44

Expense Reporting & Reimbursement

Manages submission and processing of employee expense claims.

45

Office of the COO

Supports the Chief Operating Officer with cross-functional alignment.

46

HR Policy & Compliance

Maintains up-to-date internal policy documents and conduct protocols.

47

Talent Retention & Engagement

Develops strategies to reduce turnover and boost employee satisfaction.

48

Market Research & Insights

Analyzes industry trends and customer behavior to support strategic decisions.

49

Software Quality Assurance

Ensures software releases meet standards through rigorous testing protocols.

50

Employee Recognition Programs

Designs and administers reward systems for outstanding performance.

51

Records Management Office

Maintains proper storage and retrieval of all corporate documentation.

52

Customer Support Services

Resolves user issues and enhances customer loyalty through service excellence.

53

Organizational Development

Implements structure and culture improvements to enhance team effectiveness.

54

Corporate Social Responsibility Office

Coordinates volunteer programs and philanthropic initiatives.

55

Business Continuity Planning

Ensures operational resilience in case of disruptions or disasters.

56

Subscription & Billing Services

Manages recurring payments and account reconciliation for clients.

57

Platform Integration & APIs Team

Supports third-party integration and internal interoperability.

58

Accessibility Compliance Office

Ensures Async’s services meet ADA and global accessibility standards.

59

Organizational Chart Governance

Keeps reporting structures current and accessible for planning and auditing.

60

Internal Recruitment

Facilitates career mobility and internal job placement.

61

Translation & Localization Team

Adapts content and software for international audiences.

62

Brand Compliance Review

Reviews outgoing materials to ensure proper brand usage.

63

Executive Communications Office

Crafts and manages internal and external messaging from executive leadership.

64

Workflow Automation Office

Identifies and implements automation opportunities across departments.

65

Expense Policy Advisory Panel

Maintains and revises employee reimbursement policies.

66

Knowledge Transfer Program

Supports cross-training and succession planning initiatives.

67

Partner Channel Operations

Coordinates onboarding and support for third-party resellers and affiliates.

68

SaaS Operations & Monitoring

Ensures uptime and performance of cloud-hosted platforms.

69

Internal Survey & Feedback Team

Designs pulse surveys and engagement assessments.

70

IT Change Control Board

Reviews and approves changes to system configurations and deployments.

71

Web Development & UX Office

Designs and maintains all corporate web properties.

72

Procurement Policy & Ethics Office

Enforces ethical sourcing standards and purchasing compliance.

73

Risk Assessment Committee

Identifies and reports operational and reputational risks.

74

Productivity Tools Administration

Manages licenses and support for internal digital tool suites.

75

Temporary & Contract Workforce Management

Onboards and coordinates non-permanent personnel.

76-77

Tiered Customer Support Strategy

Segments and routes service requests by customer level and urgency.

78

User Behavior Analytics Team

Interprets user interaction data to improve experience and retention.

79

Remote Work Infrastructure

Maintains systems to support hybrid and distributed workforces.

80-81

Engineering Program Management

Oversees cross-functional coordination on software delivery timelines.

82

Internal Compliance Training

Delivers mandatory regulatory and policy education.

83

Capital Expenditure Review Panel

Evaluates and approves major equipment and asset purchases.

84

Multilingual Customer Success Team

Supports clients in multiple languages across global markets.

85

Document Retention Policy Group

Establishes timelines and procedures for data disposal.

86

Service Level Agreement Review

Ensures vendor and internal SLAs are current and enforceable.

87

Information Architecture Planning

Designs logical content and system hierarchies.

88

Strategic Workforce Planning

Aligns talent acquisition with future operational needs.

89

Project Portfolio Review Board

Prioritizes and aligns projects with strategic objectives.

90-91

Incident Escalation Management

Coordinates fast-tracked resolution of critical problems.

92-95

Global HR Operations

Supports Async’s employment practices across all regions.